Some Sun Fire X4100/X4200 Servers have a BIOS version which is incompatible with the LSI MPT firmware.

Asset ID:	1-73-1000817.1
Update Date:	2010-09-02
Keywords:

Solution Type FAB (standard) Sure

Solution 1000817.1 : Some Sun Fire X4100/X4200 Servers have a BIOS version which is incompatible with the LSI MPT firmware.

Related Items


Sun Fire X4100 Server
 Sun Fire X4200 Server

Related Categories


GCS>Sun Microsystems>Sun FAB>Standard>Reactive

PreviouslyPublishedAs
201096

Product
Sun Fire X4100 Server
Sun Fire X4200 Server

Bug Id
<SUNBUG: 6471012>

Impact

There is an incompatibility between the currently shipping BIOS version (BIOS 36) for Sun Fire X4100/X4200 Servers and the LSI MPT firmware in some of these systems. This will cause the LSI MPT BIOS to be inoperable and prevent access to the hardware RAID utility.

Contributing Factors

Affected X4100/X4200 systems will have LSI BIOS version 6.02. The system BIOS version and LSI BIOS and FW versions will be seen on the console during POST. They can also be viewed using the #ipmitool fru list command. Systems with serial numbers lower than 1762TH1-0633000486 may be affected. In this example, 0633 indicates the year and week of shipment.

Note: This issue does not impact any RAID configuration that is already set up.

Symptoms

After the system boots up and CTRL-C is typed to get into the LSI configuration utility, the following error message is displayed.

  "configuration utility text strings image memory error"

Soon thereafter the system resets.

Root Cause

X4100/X4200 systems started shipping from the factory about 9-Sep-2006 with BIOS 36 which is incompatible with the LSI firmware 6.02 which was shipped since GA.

Corrective action has been taken in Sun Manufacturing so that new systems shipping will have their LSI MPT BIOS/firmware upgraded to be compatible with BIOS version 36.

Resolution

Upgrade the LSI MPT BIOS /FW to these versions.

LSI 1064 FW = 1.10.00
LSI 1064 BIOS = 6.06.06A

This software is available from http://www.sun.com/servers/entry/x4100/downloads.jsp

When any BIOS/firmware upgrade is done in the future, you should ensure that the LSI firmware/MPT BIOS is also upgraded.

Previously Published As
102630
Internal Comments
Related Information

URL: http://www.sun.com/servers/entry/x4100/downloads.jsp

Internal Contributor/submitter
[email protected]

Internal Eng Business Unit Group
KE Authors

Internal Services Knowledge Engineer
[email protected]

Internal Kasp FAB Legacy ID
102630

Internal Sun Alert & FAB Admin Info
Critical Category:
Significant Change Date: 2006-09-25
Avoidance: Firmware
Responsible Manager: [email protected]
Original Admin Info: null

Product_uuid
54e2ac49-df71-11d9-89e6-080020a9ed93|Sun Fire X4100 Server
c6e795ef-df6f-11d9-89e6-080020a9ed93|Sun Fire X4200 Server

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