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Asset ID: 1-73-1000220.1
Update Date:2010-10-15
Keywords:

Solution Type  FAB (standard) Sure

Solution  1000220.1 :   Panther 1500MHz CPU/Memory boards (501-7058-xx) are being replaced unnecessarily.  


Related Items
  • Sun Fire V890 Server
  •  
  • Sun Fire V490 Server
  •  
Related Categories
  • GCS>Sun Microsystems>Sun FAB>Standard>Reactive
  •  

PreviouslyPublishedAs
200295


Product
Sun Fire V490 Server
Sun Fire V890 Server

Part
  • Part No: 501-7058-xx
  • Part Description: 1500 MHz CPU/Memory Board (Panther)

Impact

This document is intended to assist Field Engineers on the correct technical reasons to troubleshoot, replace, and correctly seat Panther CPU/Memory boards so Benchmark will see a decrease in future NTF's (No Trouble Found).


Root Cause

They are being found NTF at Benchmark and are getting replaced unnecessarily.


Workaround

Panther 1500MHz CPU/Memory boards don't support Solaris 8.

See following PTS URL's:

Please be aware of PTS Best Practices when seating any CPU/Memory board for the V890 and V490.  See following URL:

Follow correct PTS procedure when troubleshooting memory or CPU failures and how to tell the difference between these errors.  See following troubleshooting documents:

Also make sure when upgrading to Panther (from Jaguar) you have the correct OBP (4.18.1 or greater) or you will see POST errors similar to the following:


Previously Published As
102202
Internal Contributor/submitter
[email protected]

Internal Eng Business Unit Group
KE Authors

Internal Eng Responsible Engineer
[email protected]

Internal Services Knowledge Engineer
[email protected]

Internal Kasp FAB Legacy ID
102202

Internal Sun Alert & FAB Admin Info
Critical Category:
Significant Change Date:
Avoidance:
Responsible Manager: null
Original Admin Info: null

Internal SA-FAB Eng Submission
Panther 1500MHz CPU/Memory boards (501-7058-xx) being
replaced for unnecessary reasons causing NTF's at Benchmark repair.

Product_uuid
5c71fc02-5e51-11d7-8add-8938754df22a|Sun Fire V490 Server
5d2816fe-5e51-11d7-8de2-d7bc0dd226fc|Sun Fire V890 Server

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