# Frequently Asked Questions

SANbox with E_Ports FAQs

I lost my IP address, how do I find it? What do I do when the switch heartbeat is blinking four times?

The yellow LED flashing four times indicates either a lost configuration or a bad file system. If the configuration is lost, it can be restored with the command line interface using the 10.0.0.1 address. Put the SANbox switch into Maintenance mode and recycle the power.

1. To retrieve an IP address from a switch, you must put the switch in Maintenance mode and cycle power or reset. This uses the default IP address (10.0.0.1), and the default netmask (255.0.0.0.).

2. Now, do a tftp 10.0.0.1 get config.

3. Next open the file config with your text editor and read the IP address.

How do I reconfigure our new switch to put it on the corporate network?

Switch ships with a default setting of 10.0.0.1 and netmask of 255.0.0.0.

1. Do a tftp 10.0.0.1 get config.

2. Now open the file config with your text editor and edit the file to your corporate settings.

3. Now do a tftp 10.0.0.1 put config.

4. Reset or cycle power and you can ping your new IP address.

While trying to load new firmware on my switch, why do I keep receiving timeout messages?

* You have collisions on your network. You can use a cross over cable and direct connect or use a switched hub.

* You have your workstation configured as half duplex.

* Your tftp utility does not use retries. Download one from your web site.

I put the switch into Maintenance mode, but I get three blinks not five. What is wrong?

Maintenance mode is five blinks. The three blinks indicate that the switch is in Maintenance mode and has corrupt Flash (i.e., failed Flash checksum). If you download flash and reset the switch you will see five blinks for Maintenance mode.

My Host Bus Adapter (HBA) will not log into the switch. What is wrong?

1. Start troubleshooting at the physical layer and work up. Make sure cabling is good. Swap cables with a cable that has successfully logged into the fabric.

2. Check the GBICs to make sure there is not mixing of OFC and non-OFC GBICs. Also check for bad GBICs, swap the GBIC of the non-logged in port with a known good GBIC (one that is logged in).

3. Check firmware and drivers. Do you have the latest version? Are you configured for private loop on the fabric?

4. Does your driver installation process require editing the registry per manufacturer’s instructions? Did you reboot the workstation after driver installation?

SANbox2 FAQs

How do I upgrade the firmware on a SANbox2 using the command line interface?

Caution: This procedure will disrupt traffic. To load new firmware on a switch using the command line interface, do the following:

1. ftp sanbox2-IP-address (login as "images" with a password of "images")

2. ftp> bin

3. ftp> put imagefile

4. ftp> bye

5. telnet sanbox2-IP-address (login as "admin" with a password of "password")

6. cli $> admin start

7. cli (admin) #> image list

8. cli (admin) #> image unpack imagefile

9. cli (admin) #> reset

10. close Telnet session.

How do I upgrade the firmware on a SANbox2 or SANbox2-64 using SANbox Manager?

See Loading Firmware on a Switch

How do I set up a zone on a SANbox2 or SANbox2-64 using SANbox Manager?

See Creating a Zone Set

How do I set up a zone on a SANbox2 or SANbox2-64 using the command line interface?

Caution: This procedure will disrupt traffic.

1. Start a zone editing session:

cli $> admin start

cli (admin) #> zoning edit

2. Create a zoneset

cli (admin-zoning) #> zoneset create ZoneSet1

3. Create a zone:

cli (admin-zoning) #> zone create TestZone1

cli (admin-zoning) #> zone add TestZone1 1,1

cli (admin-zoning) #> zone add TestZone1 1,2

cli (admin-zoning) #> zone add TestZone1 1,3

cli (admin-zoning) #> zone add TestZone1 1,4

cli (admin-zoning) #> zone add TestZone1 1,5

4. Make the zone a member of the zoneset:

cli (admin-zoning) #> zoneset add ZoneSet1 TestZone1

5. Save the zoning session:

cli (admin-zoning) #> zoning save

6. Activate the zoneset:

cli (admin) #> zoneset activate ZoneSet1

7. Leave admin mode:

cli (admin) #> admin end

How do I configure SNMP settings on a SANbox2 or SANbox2-64 using the command line interface?

1. cli $> admin start

2. cli (admin) #> set setup snmp

Parameter Name | Parameter Type | Parameter Default | Parameter Selection
Name | (string, max=32 chars) | [<sysName undefined>] | TS_Test
Contact | (string, max=32 chars) | [<sysContact undefined>] | Johnny
Location | (string, max=32 chars) | [sysLocation undefined>] | TS_Lab
TrapAddress | (dot-notated IP Address) | [10.0.0.254] | <enter>
ReadCommunity | (string, max=32 chars) | [public] | <enter>
WriteCommunity | (string, max=32 chars) | [False] | <enter>
TrapCommunity | (string, max=32 chars) | [False] | <enter>
TrapAuthentication | (True / False) | [False] | <enter>
Do you want to save and activate this snmp setup? (y/n) | [n] | y
SNMP setup saved and activated.

3. cli (admin) #> admin end

How do I use the command line interface to configure switch and port settings on a SANbox2or SANbox2-64?

1. cli $> admin start

2. cli (admin) #> config edit

3. cli (admin-config) #> set config switch

AdminState | 1=Online, 2=Offline, 3=Diagnostics | [Online ] | <enter>
DefaultDomainID | decimal value, 1-239 | [1] | <enter>
DomainIDLock | True / False | [True] | <enter>
SymbolicName | string, max=32 chars | [SANbox2] | <enter>
R_T_TOV | decimal value in milliseconds | [100] | <enter>
R_A_TOV | decimal value in milliseconds | [10000] | <enter>
E_D_TOV | decimal value in milliseconds | [2000] | <enter>
FS_TOV | decimal value in milliseconds | [5000] | <enter>
DS_TOV | decimal value in milliseconds | [5000] | <enter>
PrincipalPriority | decimal value, 1-255 | [254] | <enter>
ConfigComment | string, max=32 chars | [ ] | TestConfig

4. cli (admin-config) #> set config ports (for all ports or set config port port# for a specific port)

AdminState | (1=Online, 2=Offline, 3=Diagnostics, 4=Down) | [Online] | <enter>
PortType | (SL / TL / GL / G / F / FL / Donor) | [FL ] | GL
ISLSecurity | (Any / Ours / None) | [Any ] | <enter>
SymPortName | (string, max=32 chars) | [Port1 ] | <enter>
ALFairness | (True / False) | [False ] | <enter>
ARB_FF | (True / False) | [False ] | <enter>
ExtCredit | (decimal value, 0-65535) | [0 ] | <enter>
LCFEnable | (True / False) | [False ] | <enter>
MFSEnable | (True / False) | [False ] | <enter>
MFS_TOV | (decimal value in milliseconds) | [640 ] | <enter>
MSEnable | (True / False) | [True ] | <enter>
NoClose | (True / False) | [False ] | <enter>
OneAccess | (True / False) | [True ] | <enter>
VIEnable | (True / False) | [False ] | <enter>
CheckAlps | (True / False) | [False ] | <enter>
LinkSpeed | (1=1Gb/s, 2=2Gb/s, 3=Auto) | [Auto ] | <enter>

5. (admin-config) #> config save TestConfig

6. (admin) #> config activate TestConfig

The configuration will be activated. Please confirm (y/n): | [n] | y

7. (admin) #> admin end

How do I configure switch and port settings on a SANbox2 or SANbox2-64 using SANbox Manager?

See Configuring Port Settings

How do I use the command line interface to check firmware revisions on a SANbox2 or SANbox2-64?

Firmware revisions are in bold.

1. cli $>show switch

Switch Information

------------------

SymbolicName SANbox2

SwitchWWN 10:00:00:c0:dd:00:71:c9

SwitchType SANbox2-16

FlasherVersion V0.1-5-1 (Mon May 7 16:01:02 2002)

CreditPool 0

DomainID 1

LogLevel Critical

MaxPorts 16

NumberOfAsics 1

NumberOfPortsPerAsic 16

NumberOfResets 15

ReasonForLastReset HotStart

SWImageVersion (1) - build date V0.3-3-0 (Thu Apr 26 20:43:05 2001)

SWImageVersion (2) - build date V0.3-4-1 (Mon May 7 16:01:02 2001)

ActiveConfiguration testconfig

ActiveSWImage 2

AdminState Online

AdminModeActive False

OperationalState Online

PrincipalSwitchRole True

BoardTemp (1) - Degrees Celsius 31

BoardTemp (2) - Degrees Celsius 34

SwitchDiagnosticsStatus Passed

How do I use the command line interface to check the current network IP configuration on a SANbox2?

1. cli $>show setup system

NetworkIPAddress | 206.10.155.86
NetworkIPMask | 255.255.254.0
GatewayIPAddress | 206.10.155.71
NetworkDiscovery | Static
EventLogRollover | 100
AdminTimeout | 30

How do I use the command line interface to check the current SNMP configuration on a SANbox2 or SANbox2-64?

1. cli $>show setup snmp

Name | SANbox2
Contact | John Smith
Location | TS-Lab
TrapAddress | 10.0.0.254
ReadCommunity | Public
WriteCommunity | False
TrapCommunity | False

How do I use the command line interface to show the current zone set up on a SANbox2 or SANbox2-64?

Enter one of the following commands and press the Enter key.

* cli> zoning list

(Lists all fabric zoning definitions. Full list of all zones, zonesets, and members.)

* cli> zone list

(Displays a list of all zones and the zone sets of which they are members.)

* cli> zoneset list

(Displays a list of all zone sets.)

How do I use the serial port on a SANbox2?

The SANbox2's serial port is located under a plastic cover at the rear (the side opposite of the power cord) of the cabinet.

The settings for the port are 38000 Baud, No parity, 8 data bits, and 1 stop bit.

The serial port cable is a null modem cable (DB-9 to DB-9; FM to FM) with pinouts as below.

The cable can be purchased off the shelf, but we have discovered that not all of the various cables available have all of the pins connected.

Why do I receive the 'Firmware Load Failed' error message from SANbox Manager when updating SANbox2 or SANbox2-64 firmware release 1.0 to 1.1 or newer?

The initial 1.0 release of firmware does not support firmware upload via SANbox Manager. You must use FTP/Telnet (command line interface) procedure to update your firmware. All firmware releases starting with version 1.1.13, support firmware uploading via SANbox Manager.

What are the SANbox2 or SANbox2-64 port types?

The SANbox2 port types are:

G_Port | Auto-senses only F or E_Port modes.
GL_Port | Auto-senses F, FL, or E_Port modes.
F_Port | Allows F_Port (point to point) mode only.
FL_Port | Allows FL_Port (loop) mode only.
E_Port | ISL (inter-switch link) between two switches.
TL_Port | Translates between a private and a public device.
Donor | Port designated as unused so that its buffer credits can be used by another port to increase the distance data can be transferred.

What is purpose of the Restore Factory Defaults menu option?

The Restore Factory Defaults menu option restores the entire switch back to the out-of-box parameters, including the IP Address. See the SANbox2 Switch Factory Configuration Settings and SANbox2-64 Switch Factory Configuration Settings topics.

What is the difference between Edit Zoning and Edit Zoning Config?

The Edit Zoning dialog pertains to adding or changing members in zones or zones sets. Zoning Configuration pertains to how the zoning parameters are set up within the system.