Document fins/I0501-1
FIN #: I0501-1
SYNOPSIS: The backplane part# revision for A5X00 arrays may differ from the
rev. level that is dynamically reported by the array.
DATE: FIN #: I0501-1 Jun/16/99
KEYWORDS: The backplane part# revision for A5X00 arrays may differ from the
rev. level that is dynamically reported by the array.
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- Sun Proprietary/Confidential: Internal Use Only -
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FIELD INFORMATION NOTICE
(For Authorized Distribution by SunService)
SYNOPSIS: The backplane part# revision for A5X00 arrays may differ
from the rev. level that is dynamically reported by the
array.
TOP FIN/FCO REPORT: Yes
PRODUCT_REFERENCE: Array Backplane part number mismatch
PRODUCT CATEGORY: Storage / A5000
PRODUCTS AFFECTED:
Systems Affected
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Mkt_ID Platform Model Description Serial Number
------ -------- ----- ----------- -------------
- A14 - Ultra Enterprise 2 -
- E450 - Ultra Enterprise 450 -
- E3000 - Ultra Enterprise 3000 -
- E3500 - Ultra Enterprise 3500 -
- E4000 - Ultra Enterprise 4000 -
- E4500 - Ultra Enterprise 4500 -
- E5000 - Ultra Enterprise 5000 -
- E5500 - Ultra Enterprise 5500 -
- E6000 - Ultra Enterprise 6000 -
- E6500 - Ultra Enterprise 6500 -
- E10000 - Ultra Enterprise 10000 -
X-Options Affected
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A5000
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SG-XARY510A-45G 45GB 1X5X9.1GB Drive TableTop
SG-XARY510A-127G 127GB 1X14X9.1GB Drive TableTop
SG-XARY511A-127G 127GB 1X14X9.1GB Drives Exp Cabinet
SG-XARY512A-127G 127GB 1X14X9.1GB Sys Cabinet
SG-XARY513A-254G 254GB 2X14X9.1GB Drive 72" Exp Rack
SG-XARY513A-764G 764GB 4X14X9.1GB Drive 72" Exp Rack
A5100 - TableTop/Rack Mount
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SG-XARY533A-1528G 1528.8GB 6X14X18.2GB Drive 72" Exp Rack
SG-XARY533A-509G 509.6GB 2X14X18.2GB Drive 72" Exp Rack
SG-XARY530A-91G 254GB 1X14X18.2GB Drive
SG-XARY530A-91G 91GB 1X5X18.2GB Drive
A5100 - Rack Mountable Options
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SG-XARY531A-254G 254.8GB 1X14X18.2GB Drive 72" Exp Rack
SG-XARY532A-254G 254.8GB 1X14X18.2GB Drive Sys Cabinet
A5200 - TableTop/Rack Mount
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SG-XARY523A-1200 1201.2GB 6X22X9.1GB Drives 72" Exp Rack
SG-XARY523A-800A 800.8GB 4X22X9.1GB Drives 72" Exp Rack
SG-XARY523A-400G 400.4GB 2X22X9.1GB Drives 72" Exp Rack
SG-XARY520A-200G 200.2GB 1X22X9.1GB Drives
SG-XARY520A-63G 63.7GB 1X7X9.1 GB Drives
A5200 - Rack Mountable Options
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SG-XARY521A-200G 200.2GB 1X22X9.1GB Drives 72" Exp Rack
SG-XARY522A-200G 200.2GB 1X22X9.1GB Drives 72" Sys Cabinet
PART NUMBERS AFFECTED:
Part Number Description Model
----------- ----------- -----
- - -
REFERENCES:
N/A
PROBLEM DESCRIPTION:
The revision level printed on the labels for the 7-slot Backplane
and the 11-slot Backplane for the A5000, A5100, and A5200 array are
different than the revision levels that are dynamically reported by
the arrays.
In general, the revision level of a FRU is incorporated into the part
number label affixed to the FRU. The revision level is typically the
"dash" component of the part number, ie, the revision level for part
number 
123456 would be -08.
The A5000, A5100, and A5200 can dynamically report the Backplane, and
other FRU, revision levels through two different mechanisms:
1) The revision level for these FRUs is reported by the "luxadm display
<enclosure_name>" command. The revision level is reported for each
FRU
independently. See the luxadm(1M) man page for further details.
2) The FRU revision level is reported by the Front Panel Module (FPM)
menu appropriate to the FRU in question. The revision level is reported
independently for each FRU at the FRU view menu. See the A5X00 User's
Guide for further details on the use of the FPM.
The following matrix shows the relationship between the revision levels
reported on the FRU label and the revision level reported by the luxadm
command and/or the FPM for the Backplanes.
In all cases, the revision level printed on the FRU label is the
correct level for the FRU and supersedes the revision level reported by
luxadm and the FPM.
Note that the revision level reported by the FPM and the luxadm command
match as both luxadm and the FPM derive the revision level of the FRU
by querying the array for the information dynamically.
Revision level reported by
FRU Type Part Number on Label luxadm command or through FPM
--------- -------------------- -----------------------------
7-Slot 501-4372-02 -02
Backplane 501-4372-03 -03
501-4372-04 -04
501-5316-04 -05
11-Slot 501-4158-03 -02
Backplane 501-4158-04 -03
IMPLEMENTATION:
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| | MANDATORY (Fully Pro-Active)
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| | CONTROLLED PRO-ACTIVE (per Sun Geo Plan)
---
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| X | REACTIVE (As Required)
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CORRECTIVE ACTION:
No action is required by Enterprise Services Support Reps or Enterprise
Customers. This FIN serves as information only.
COMMENTS:
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Implementation Footnote:
________________________
i) In case of MANDATORY FINs, Enterprise Services will attempt to
contact all affected customers to recommend implementation of
the FIN.
ii) For CONTROLLED PROACTIVE FINs, Enterprise Services mission crit-
ical support teams will recommend implementation of the FIN (to
their respective accounts), at the convenience of the customer.
iii) For REACTIVE FINs, Enterprise Services will implement the FIN
as the need arises.
------------------------------------------------------------------------
Implementation Footnote:
i) In case of MANDATORY FINs, Enterprise Services will attempt to
contact all affected customers to recommend implementation of
the FIN.
ii) For CONTROLLED PROACTIVE FINs, Enterprise Services mission critical
support teams will recommend implementation of the FIN (to their
respective accounts), at the convenience of the customer.
iii) For REACTIVE FINs, Enterprise Services will implement the FIN as the
need arises.
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