Sun StorEdge[tm] A5000 Array: Field Change Orders
Implementation (Impl.):
M = Mandatory (Fully Pro-Active)
C = Controlled Pro-Active (per Sun Geo Plan)
U = Upon Failure |
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FCO
|
Impl.
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Components
Affected |
Description |
| A0164-1 |
C
|
FC PCI Card FC100/P 375-0040-02 |
A host system using the 375-0040-01 or
-02 FC-AL PCI card to attach to FC-AL storage, may experience loop errors
which affect data access to that storage. In extreme cases, this can result
in the host losing its connection to the storage completely. However, it
is more common for the loop errors to be intermittent initially, perhaps
becoming more frequent over a period of days or a few weeks. The failures
are sometimes sensitive to the data pattern on the FC-AL loop, so they are
not always reproducible with current diagnostic software.
Below are examples of error messages;
unix: ifp0: Loop down
unix: ifp0: Loop is down: finishing off loop reconfig
unix: ifp0: Loop reconfigure done, LIP
unix: WARNING: /pci@1f,2000/SUNW,ifp@1/ssd@w21000020370d323b,0 (ssd58):
unix: requeue of command fails (fffffffe)
- or -
unix: WARNING: /pci@1f,2000/SUNW,ifp@1/ssd@w21000020371430cd,0(ssd2):
unix: Error for Command: write(10) Error Level: Retryable
unix: Requested Block: 4241 Error Block: 4241
unix: Vendor: SEAGATE Serial Number: 9833X17325
unix: Sense Key: Aborted Command
unix: ASC: 0x47 (scsi parity error), ASCQ: 0x0, FRU: 0x3
|
| A0147-1 |
U
|
18.2GB 7200 RPM FC Disk Drives |
Rare but recoverable "write faults" may
occur when adding or upgrading 18.2GB 7200 RPM FC-AL drives into the Sun
StorEdge A5000 that were manufactured before January 1, 1999
Example of error:
WARNING: /sbus@1f,0/QLGC,isp@0,10000/sd@3,0 (sd123):
Error for Command: write Error Level: Recovered
Requested Block: 75712 Error Block: 75712
Vendor: SEAGATE Serial Number: 009236
Sense Key: Soft Error
ASC: 0x3 (peripheral device write fault), ASCQ: 0x0, FRU: 0x10 |
| A0144-3 |
M
|
370-2303-02 GBIC |
A small percentage of Vixel GBICs (370-2303-02)
are demonstrating symptoms consistent with marginal signal quality on the
GBaud FC-AL loops. Marginal signal quality can be caused by variations in
component quality for GBICs, backplanes, interface boards, interconnect
assemblies, and FC-AL drives.
Symptoms of the GBICs manufactured by Vixel include the following:
- excessive "CRC Error" or "scsi parity error" messages
- excessive "OFFLINE" messages
- excessive "timeout" messages
- "Offline Timeout" messages
|
| A0138-1 |
C
|
501-3060-06 (or below) FC-AL SBus Card
(FC100/S)
501-5202-02 (or below) FC-AL SBus Card (FC100/S)
501-5266-01 (or below) FC-AL SBus Card (FC100/S)
501-4883-02 (or below) Sunfire I/O Board with SOC+
501-4884-02 (or below) Sunfire I/O Graphics Board with SOC+
501-4266-05 (or below) Sunfire I/O Board with SOC+ |
SBus/FC SOC+ Host Adapters may experience recoverable data transfer read
errors. This can result in individual user applications, like Oracle, to
stop running.
Examples of errors are listed below:
- SUNWvts /var/adm/messages file xfer errors with Release5 patches installed:
Jul 6 11:06:51 tester unix: WARNING: /sbus@2,0/SUNW,socal@d,10000/sf@1,0
(sf1):
Jul 6 11:06:51 tester unix: Transport error on target=0x4:
Fiber Channel: INCOMPLETE DMA XFER on sbus
The message "INCOMPLETE DMA XFER on sbus", indicates that the
transfer failed. This is a retryable error and the driver will
reissue the I/O.
- SUNWvts log file xfer compare error with or without Release5 patches installed:
Big compare failed on 'device', block 122491, offset 12876
The message indicates that the data transfer to memory does not
match that written to the disc.
|
| A0131-1 |
U
|
A5000 Arrays |
A5000 Network Arrays with only one Interface Board may encounter
excessive "soft scsi resets" and "timeouts" when running disk firmware revision 117x. |
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